SHIPPING POLICY
Processing Time
All products at Soulfulvibesinc are made-to-order to ensure quality and uniqueness.
- Processing time: 2–5 business days
- During peak seasons, processing may take slightly longer
Estimated Delivery Times
- UK: 3–5 business days
- Europe: 5–10 business days
- International: 7–21 business days
Please note: Delivery times are estimates and may be affected by customs, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
We occasionally offer free shipping promotions — stay connected via our social channels.
Order Tracking
Once your order ships, you will receive a tracking number via email within 24–48 hours.
RETURN & EXCHANGES
Due to the made-to-order nature of our products, returns are limited. However, we are committed to your satisfaction.
Eligible for Returns or Replacement
We accept returns or offer replacements if:
- Your item arrives damaged or defective
- You receive the wrong item
- Your order is lost in transit
You must contact us within 14 days of delivery.
Return Shipping
- Customers are responsible for return shipping costs
- If the item is defective or incorrect, we will cover the cost
Non-Returnable Items
We do not accept returns for:
- Incorrect size selection
- Change of mind
REFUND PROCESS
To request a refund or replacement, email::
support@soulfuvibesinc.com
Include:
- Order number
- Clear photo of the issue
- Brief description
Once approved:
- Refunds are issued to your original payment method
- Processing time: 7–10 business days
💬 Need Help?
We’re here for you!
support@soulfuvibesinc.com: