SHIPPING POLICY
Processing Time
All items are made-to-order. Please allow 2–5 business days for processing and production before shipping. During busy seasons or promotional periods, processing times may be slightly longer.
Estimated Delivery Times
- USA: 3–7 business days
- UK & Europe: 5–10 business days
- International: 7–21 business days
Please note: These are estimates. Delivery delays due to customs, holidays, or local postal services are beyond our control.
Shipping Costs
Shipping rates are calculated at checkout based on your location and order size. Occasionally, we offer free shipping promotions — follow us on social media and subscribe to our newsletter to stay updated.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow 24–48 hours for the tracking link to update.
RETURN, REFUND & EXCHANGE POLICY
At Soulfuvibesinc, each product is custom-printed just for you. As a result, we do not accept returns or exchanges for the following reasons:
- Incorrect sizing
- Change of mind
- Buyer’s remorse
However, we are committed to your satisfaction. You are eligible for a full refund or a free replacement if:
- Your item arrives damaged or defective
- You receive the wrong item
- Your order is lost in transit
REFUND PROCESS
To request a refund or replacement, please contact us within 7 days of receiving your order at:
support@soulfuvibesinc.com
Include the following in your email:
- Your order number
- A clear photo of the issue (for damaged or incorrect items)
- A short description of the problem
After reviewing your request, we will:
- Approve a refund (processed back to your original payment method), OR
- Send you a free replacement at no extra cost
Refunds typically take 7–10 business days to appear on your statement, depending on your bank.
❗ NON-REFUNDABLE ITEMS
We cannot offer refunds or replacements for:
- Orders with incorrect size selection where the correct size was delivered
- Items not reported within the 7-day window after delivery
- Delays caused by third-party carriers once the item has shipped
💬 QUESTIONS?
We’re here for you! For any inquiries, email us at:
support@soulfuvibesinc.com:
or CLICK HERE
Thank you for shopping with Soulfuvibesinc — where every order is made with purpose, passion, and inspiration.